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RF System Lab Customer Resources

RF System Lab WarrantyPart of the RF System Lab Advantage is the outstanding service you receive before, during, and most importantly, after you purchase one of our borescopes. We will be there for you long after you put your scope to use, with a comprehensive warranty program, years in the industry, immediate response to your questions, and the industry’s only no-cost loaner program (U.S. and Canada only), so you are never without a borescope when you need it. That is the RF System Lab guarantee.

Questions? Give us a call at (231) 943-1171 during normal business hours.

+ Warranty and Repair Procedures CLICK TO VIEW

PRODUCT WARRANTY

The purchased product is covered under the manufacturer product warranty. The warranty becomes effective on the date the purchaser receives the original product. The warranty period is twelve months from the effective date. During the warranty period, the manufacturer will repair, at manufacturer’s expense (including shipping expenses), any defective products or components. This warranty covers only those repairs that become necessary due to product defects or defects in manufacturer workmanship. This warranty does not cover damage to the purchased products due to misuse, abuse or accidents involving the products.

INVALIDITY OF PRODUCT WARRANTY

The manufacturer product warranty will be void regardless of the remaining warranty period if the product is opened, customized, or tampered with by an unauthorized technician. If any repair or modification is performed by an unauthorized technician, RF System Lab will not be responsible or liable for any damage to persons or property that may result.

REPAIR PROCEDURE

To initiate a repair, regardless of whether the repair is under warranty or not, an RMA (Return Merchandise Authorization) number must be obtained. Any items returned without an RMA number cannot be accepted or processed. Please follow the repair procedure as indicated below.

  • Call RF System Lab at 231-943-1171 to request a Return Merchandise Authorization (RMA) Number.
  • Package the unit securely and ship the product to the address that will be provided along with the RMA number.
  • Upon completion of the repair, the unit will be returned to the address specified by the customer.

If the repair falls outside the warranty terms or the warranty period, customer will receive notice of the repair charges prior to repair.


+ Drivers & Software CLICK TO VIEW

USB Drivers

USB Driver Download This is the software you need in order to connect the VJ-Advance video borescope to your computer as a live camera.

Live Video Software

AmCap Download AmCap lets you view live video from a connected VJ-Advance video borescope on your computer’s monitor.

+ User Guides and Manuals CLICK TO VIEW

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2.8mm Borescope User Guide
Click the icon above or the link below to download the PDF version of the RF System Lab 2.8mm VJ-Advance Owner’s Manual.
Download 2.8mm Borescope User Guide
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3.9mm Borescope User Guide
Click the icon above or the link below to download the PDF version of the RF System Lab 3.9mm VJ-Advance Owner’s Manual.
Download 3.9mm Borescope User Guide

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6.9mm Borescope User Guide
Click the icon above or the link below to download the PDF version of the RF System Lab 6.9mm VJ-Advance Owner’s Manual.
Download 6.9mm Borescope User Guide

+ Literature CLICK TO VIEW

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General Borescope Brochure
Download the General Brochure for the RF System Lab VJ-Advance Videoscopes by clicking the icon above or the link below. Or choose the link to visit the HTML page.
Download General Borescope Brochure PDF
View General Borescope Products HTML Webpage

pdf-icon
2.8mm Borescope Brochure
Download the General Brochure for the RF System Lab 2.8mm VJ-Advance Videoscope by clicking the icon above or the link below. Or choose the link to visit the HTML page.
Download 2.8mm Borescope Brochure PDF
View 2.8mm Borescope Product HTML Webpage

pdf-icon
3.9mm Borescope Brochure
Download the General Brochure for the RF System Lab 3.9mm VJ-Advance Videoscope by clicking the icon above or the link below. Or choose the link to visit the HTML page.
Download 3.9mm Borescope Brochure PDF
View 3.9mm Borescope Product HTML Webpage
pdf-icon
6.9mm Borescope Brochure
Download the General Brochure for the RF System Lab 6.9mm VJ-Advance Videoscope by clicking the icon above or the link below. Or choose the link to visit the HTML page.
Download 6.9mm Borescope Brochure PDF
View 6.9mm Borescope Product HTML Webpage

+ Case Studies CLICK TO VIEW


Aviation/Aerospace
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our aviation clients.
Visit VJ-ADV Borescope Aviation Case Study Webpage
Download the Aviation Case Study PDF

Turbine
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our turbine customers.
Visit VJ-ADV Borescope Turbine Case Study Webpage
Download the Borescope Turbine Case Study PDF


Auto Engine
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our automotive customers.
Visit VJ-ADV Borescope Automotive Case Study Webpage
Download the Auto Engine Borescope Case Study PDF

Natural Gas Compressor
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our natural gas compressor customers
Visit VJ-ADV Borescope Natural Gas Case Study Webpage
Download the Natural Gas Compressor Case Study PDF


Industrial Pump
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our industrial pump customers.
Visit VJ-ADV Borescope Industrial Pump Case Study Webpage
Download the Industrial Pump Case Study PDF

Factory Conveyor
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our factory conveyor customers.
Visit VJ-ADV Borescope Factory Conveyor Case Study Webpage
Download the Factory Conveyor Case Study PDF


Down Hole Motor
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our down hole motor customers.
Visit VJ-ADV Borescope Down Hole Motor Case Study Webpage
Download the Down Hole Motor Case Study PDF

Small Engine
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our small engine customers.
Visit VJ-ADV Borescope Small Engine Case Study Webpage
Download the Small Engine Case Study PDF


Corrosion
Learn how the VJ-Advance (VJ-ADV) video borescope helped one of our customers with corrosion inspections.
Visit VJ-ADV Borescope Corrosion Case Study Webpage
Download the Corrosion Case Study PDF